HushPic Support

Sign in with the Apple Account you bought Pro with. Open HushPic, open HushPic Pro and tap Restore.

Subscriptions are managed by Apple. Open Settings, tap your name, then Subscriptions, and choose HushPic. Cancel at least 24 hours before the end of the period to avoid the next charge.

Apple handles all payments, so refunds go through Apple at reportaproblem.apple.com. We never see your payment details.

You may have given access to selected photos only. Open Settings, tap Apps, then HushPic, then Photos, and choose Full Access. Then run the scan again from HushPic's settings.

iOS keeps deleted photos in Recently Deleted for 30 days, and apps are not allowed to empty it. To remove them now:

1. Open the Photos app.
2. Find Recently Deleted under Utilities.
3. Tap Select, then Delete.

If you use iCloud Photos, this removes them from iCloud too.

The vault cannot move. Its key stays in this iPhone's Keychain, so a new iPhone cannot open it. Before you switch, open the vault and save the photos you want to keep back to Photos. Deleting the app deletes the vault too.

Face prints stay on this iPhone, encrypted, and never go into a backup. On a new iPhone, open Protected faces on the home screen or in Settings and add the people again: pick 3 to 10 photos of each person and tap their face.

Eyes only uses Apple's sensitive content check, which runs on your iPhone.

1. Open the Settings app.
2. Tap Privacy & Security.
3. Tap Sensitive Content Warning and turn it on.
4. Come back to HushPic.

Automatic detection is good, not perfect. Tap a box in the fix screen to hush or unhush an area yourself, or tap Ignore for a photo that is fine. Mail us what kind of thing was missed (no need to send the photo) and we will look at improving it.